Expert Enrichment Infuse your domain-specific expertise

Leveraging your company’s domain-specific expertise, Zignal WorkWise infuses detailed and contextual-level insights into media stories. 

Working within the collaborative environment of The Zignal Enterprise Platform, WorkWise allows cross-functional teams to add custom attributes or annotations to stories. This process includes adjusting sentiment based on a seven-point scale, story level tagging and other user-defined fields.

  • Understand why customers are buying products according to specified parameters
  • Categorize customer complaints to better understand the reasons behind their concerns
  • Quickly assign stories to different people within the organization

 

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