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Zignal Services & Product Support Take Media Intelligence to the Next Level

The Zignal state-of-the-art platform solves many challenges faced by today’s brands, providing real-time insight into the broad media ecosystem to help companies measure and protect their brand. Zignal services ensure organizations extract the most value from their Zignal investment—from implementation to training, support to customized reporting and strategy development.

Zignal's Customer Team


Zignal Strategy & Insights

Zignal Strategy & Insights sifts through data to derive crucial insights and signals for brands to act upon. With customized analysis and research services, we help customers manage, measure and protect their brand while effectively engaging stakeholders.

Zignal Technical Support

Zignal technical support is available to provide assistance to customers and ensure the Zignal platform is being used in an optimal manner. Whether you have how-to questions, technical issues, or need education on new product features, we give you fast, expert assistance.

Zignal Implementation Manager

Zignal Labs wants to ensure adopting new technology into your already existing ecosystem takes place quickly and with minimal disruption to your business. To make this process run smoothly, an implementation manager will set you up for success as you get started with the Zignal Platform.

Zignal University: Product Training

Enterprise companies know that providing ground-breaking technology and data doesn’t automatically mean employees quickly become experts. That’s why Zignal Labs offers product training and custom education workshops. Whether sending your team to Zignal HQ for standard platform training or bringing a Zignal trainer onsite with a custom training curriculum, Zignal University turns attendees into power users who get the most from the Zignal platform.

Zignal Customer Success Manager

The Customer Success Manager (CSM) is responsible for the strategy and well-being of Zignal customers and serves as the key point of contact for the partnership. As a trusted advisor, the CSM works closely with you to build a value-based relationship, share best practice tips and stay on target to help you meet your measurement KPIs and strategic goals.

Zignal University was a great experience! Stephanie expertly walked the class through the workshop and was able to answer questions as they arose.

Head of Digital Strategy — Top US-based retailer

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