Zignal Services & Product Support Take Narrative Intelligence to the Next Level

Zignal’s platform solves many challenges faced by today’s brands, providing real-time insight into the broad media ecosystem to help companies build and protect their business. Zignal services and product support ensure organizations extract the most value from their Zignal investment—from implementation to training, support to customized reporting and strategy development.

Zignal's Customer Team


Zignal Strategy & Insights

Zignal Strategy & Insights sifts through data to derive crucial insights and signals for businesses to act upon. With customized analysis and research services, we help customers manage, measure, and protect their business while effectively engaging stakeholders.

Zignal Technical Support

Zignal technical support is available to provide assistance to customers and ensure the Zignal platform is being used in an optimal manner. Whether you have how-to questions, technical issues, or need education on new product features, we give you fast, expert assistance.

Zignal Implementation Manager

Zignal Labs wants to ensure adopting new technology into your already existing ecosystem takes place quickly and with minimal disruption to your business. To make this process run smoothly, an implementation manager will set you up for success as you get started with the Zignal platform.

Zignal University: Product Training

Implementing ground-breaking technology and data doesn’t automatically mean employees quickly become experts. That’s why Zignal offers product training and custom education workshops. Whether you choose virtual or custom onsite training, Zignal University turns attendees into power users who get the most from the Zignal platform.

Zignal Customer Success Manager

The Customer Success Manager (CSM) is responsible for the strategy and well-being of Zignal customers and serves as the key point of contact for the partnership. As a trusted advisor, the CSM works closely with you to build a value-based relationship, and stay on target to help you meet your KPIs and strategic goals.

Zignal University was a great experience! Stephanie expertly walked the class through the workshop and was able to answer questions as they arose.

Head of Digital Strategy — Top US-based retailer

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